News & Article

Category: Customer Loyalty and Relationship Management

Was können wir von japanischem Kundenservice lernen? Und davon profitieren.

Customer Loyalty and Relationship Management

What can we learn from Japanese customer service? And how can we benefit from it?

An interview by Ricky McKenna with Gerrard McKenna on February 3, 2021: “Germany is a beautiful country. But whatever you do, don’t get off the

16.06.2023 No Comments

Neuromarketing and Sales Psychology

Referral Marketing – Long Live the Extra Mile

Please imagine the following two fictional stories in which you were a participant and answer the subsequent question after reading these stories. My question to

16.06.2023 No Comments

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News & Article

Category: Customer Loyalty and Relationship Management

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